Refund Policy
Your satisfaction is our priority. We stand behind every product we sell with a 90-day money-back guarantee — no questions asked.
Eligibility
- All products purchased from SupremeNaturals are covered by our 90-day money-back guarantee, starting from the date of delivery.
- Both opened and unopened products are eligible for a full refund. We want you to try our supplements risk-free.
- Subscription orders are eligible for refund on the most recent shipment. Previous shipments beyond 90 days are not eligible.
- Products received as part of a promotional bundle are refunded at the proportional value paid, not the individual retail price.
How to Request a Refund
Contact Support
Email us at support@supremenaturalsai.com with your order number and the reason for your refund request.
Receive Return Authorization
Our team will respond within 24 hours with a return authorization number and prepaid shipping label (for damaged/defective items).
Ship Your Return
Pack the product securely and ship it back using the provided instructions. Include the return authorization number inside the package.
Receive Your Refund
Once we receive and inspect the return, your refund will be processed to your original payment method.
Processing Time
After receiving your return, our team inspects the package and approves the refund.
Once approved, the refund is issued to your original payment method. Timing depends on your bank or card provider.
Prefer store credit? Choose this option for an instant credit applied to your SupremeNaturals account.
Non-Refundable Items
- Original shipping costs are non-refundable. If your order qualified for free shipping, no shipping deduction applies.
- Gift cards and digital vouchers are non-refundable and cannot be exchanged for cash.
- Limited-edition or clearance items marked as final sale at the time of purchase.
- Products returned after the 90-day guarantee window has expired.
- Free promotional items included as complimentary additions to qualifying orders.
Need Help with a Refund?
Our support team is ready to assist you. Reach out at support@supremenaturalsai.com or use the button below to get in touch.
Contact Support