Shipping & Returns
Shipping & Returns Policy
We want you to receive your supplements quickly and hassle-free. Here is everything you need to know about our shipping and return policies.
Shipping Policy
- Free Standard Shipping on all orders over $99 within the contiguous United States.
- Orders under $99 ship for a flat rate of $5.95.
- All orders are processed within 1 business day of being placed. Orders placed after 2 PM EST may ship the following business day.
- A confirmation email with tracking information is sent as soon as your order ships.
Delivery Times
Standard Shipping
3-5 Business Days
Free on orders over $99. Delivered via USPS or UPS Ground.
Express Shipping
1-2 Business Days
Available for $14.95. Delivered via UPS 2nd Day Air or FedEx Express.
Overnight Shipping
Next Business Day
Available for $24.95. Orders must be placed before 12 PM EST.
International Shipping
- We currently ship to Canada, the United Kingdom, Australia, and the European Union.
- International shipping rates are calculated at checkout based on destination and package weight.
- Estimated delivery is 7-14 business days depending on the destination country and customs processing.
- Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
- Looking for shipping to a country not listed? Contact us and we will do our best to accommodate your request.
Returns & Exchanges
- We offer a 90-day satisfaction guarantee on all products. If you are not completely satisfied, you may return your purchase for a full refund.
- Both opened and unopened products are eligible for return within the 90-day window.
- To initiate a return, contact our support team at support@supremenaturalsai.com with your order number.
- Refunds are processed within 5-10 business days after we receive your returned item.
- Original shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the product arrived damaged or defective.
Have Questions?
Our support team is here to help with any shipping or return inquiries. We typically respond within 24 hours.
Contact Support